Returns & Exchanges

At Apos, we want you to be fully satisfied with your audio gear, which is why we offer a 45-day return policy and a 100% price match guarantee. If your purchase doesn't meet your expectations, our streamlined process ensures a quick and hassle-free return or exchange.

Return Process

• 1.
  Initiate Your Request

  Log into your Apos account and visit the 'Orders' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the electronics in their original manufacturer packaging, including all cables, manuals, and accessories to ensure a full refund.

• 3.
  Ship It Back

  Attach the provided prepaid shipping label to your package and drop it off at any authorized courier location within 7 days of receiving your RMA.

• 4.
  Inspection and Refund

  Once our technicians verify the condition of the gear, we will process your refund or store credit back to your original payment method within 3-5 business days.