Frequently Asked Questions
Everything you need to know about your Apos shopping experience.
What is the Apos Free Shipping policy?
We offer free standard shipping on all orders over $49 within the contiguous United States. Most orders are processed within 24 hours and typically arrive within 3-5 business days.
How does the Apos 45-Day Return Policy work?
If you are not completely satisfied with your purchase, you can return your item in its original condition within 45 days of delivery for a full refund, minus any original shipping costs.
Do you provide a warranty on electronics?
Yes, all products purchased through Apos include a minimum one-year manufacturer's warranty. We also offer an Apos Extended Warranty for additional peace of mind on high-end audio gear.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, Google Pay, and interest-free financing options through Affirm.
Is my purchase protected by a Price Match Guarantee?
Absolutely. If you find a lower price from an authorized US dealer within 30 days of your purchase, we will match the price or refund you the difference.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our tracking portal. You can also view your order status by logging into your Apos account.